EasyCorp are part of a national network that
spends Millions per year with the major UK and Worldwide couriers such as
City Link, Yodel, DHL, Parcel Force, HDNL, FedEx and UK Mail. This allows us to pass on
substantial discounts to our customers even though the couriers pick up
directly from your premises and deliver as per their standard terms.
To gain these discounts, all that we ask is that
our customers allow us to "Profile" their needs (how many parcels
are sent each day, what is the average weights and overall size).
This profile will affect pricing structures, in
simple terms, the higher the daily volume, the lower the parcel rate.
A unique feature of using our service is that we can offer a “Branded to
your company” pro-active customer service solution.
We provide you with a telephone number and email address that you can give
to your customers, instead of calling you to chase any parcels that are
delayed, they call us and we deal with the query.
Alongside this we actively track and monitor your parcels and if an issue
does occur such as “no one is at the address to sign for the delivery” we
contact your customer by phone, email or text to advise them and
re-arrange before they call us.
This kind of pre-emptive customer service is not offered by any other
courier in the UK and will put you at the forefront of your customers
minds when they come to repeat an order or recommend you to a friend or
colleague.
